Some people go into a smartphone purchase knowing what they want. They know up front that they want the new iPhone, or the latest Samsung Galaxy S model. However, most people aren’t that dedicated to one platform and are open to buying whichever device meets their needs and seems like the best deal. For those people, the survey data from FixYa will come in handy as a shopping guide.
The FixYa report is not a comprehensive list of available smartphones, but it does compare the relative pros and cons of four of the leading handsets. FixYa, a Q&A site where users can go to help each other identify and troubleshoot issues, compiled data on the iPhone 5s, Motorola Moto X, Samsung Galaxy S4, and HTC One from nearly 14,000 problem impressions submitted on its site to determine the most common problems reported for each device.
The number one issue reported for the Samsung Galaxy S4 is overheating, which makes up a quarter of the problems reported for the smartphone. As vendors cram more processing power and technology into these pocket-sized devices, it’s somewhat inevitable that they’re going to get warmer, but the reason it seems to be more of an issue for the Galaxy S4 is probably related to the plastic case. Battery drain and issues reading the display tied as a close second behind the overheating issue.
Michael Thomas is the Principal Development Lead for SkyDrive, Microsoft’s personal cloud storage service. In his role, Michael is responsible for many facets of product development, including planning, technical investigations, quality assurance and execution. … Keep reading →
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